Have you purchased a hosting service from Host IT Smart and received an email requesting KYC Verification?
If yes, your first thought might have been:
Why do I need to submit my Aadhar card just for hosting a website?
We get it, this question comes to almost every customer’s mind. That’s exactly why we have written this guide.
In this article, we’ll explain:
- What KYC verification actually means at Host IT Smart?
- Why is it necessary for your safety?
- When and how to complete it?
- What happens if you skip it?
By the end, you will realize that KYC is not a burden, but a simple security shield that keeps your hosting account safe and hassle-free.
What is KYC Verification?
KYC (Know Your Customer) is a process where a company verifies the identity of its customers, which helps prevent fraud, ensure security, and comply with legal regulations.
Why Does Host IT Smart Require KYC?
We understand that when you buy hosting, the last thing you expect is to be asked for your Aadhar details.
So let’s clear the air,
KYC is not for making things complicated; it’s for protecting you and your account.
➢ To Protect Your Domain & Account
Imagine if someone got access to your hosting account or tried to transfer your domain without your knowledge.
That would be a nightmare, right?
KYC ensures that only the actual owner (you) can control your services.
➢ Preventing Fraudulent Activity
Unfortunately, online fraud is common, including stolen cards, fake identities, and unauthorized purchases. With KYC, we stop such misuse before it even happens.
➢ To Keep the Hosting Space Safe for Everyone
When all customers are verified, the chances of spammers, hackers, and fake accounts are reduced. That means a healthier, more secure hosting environment for genuine users like you.
➢ Compliance with Global Standards
As a Global Practice, similar to banks or payment apps requiring KYC, hosting companies worldwide are now adopting it. It is compliance with CERT-In's directives under Section 70B of the Information Technology Act, 2000, that mandates KYC for security purposes and to combat cybercrime.
It’s part of running services safely and responsibly!
Is KYC verification Mandatory at Host IT Smart?
Yes, KYC verification is 100% mandatory for all customers at Host IT Smart.
Here’s why:
- Without KYC, we reserve the right to suspend your hosting services.
- It ensures that services are used only by genuine users, not by fraudulent accounts.
- It keeps our entire hosting environment safe and trustworthy for everyone.
So if you are planning to use our hosting services, completing your KYC is a must-do step, not an optional one.
Does Every Web Hosting Provider Conduct the KYC Process?
Not all web hosting providers ask for KYC verification. Some companies still allow you to buy hosting with just an email address and payment details.
But here’s the reality:
- Without KYC, the risk of fraud is higher. Hackers or malicious users can misuse hosting services for phishing, spamming, or illegal activities.
- Genuine customers may suffer. If a provider faces abuse cases, it can affect server reputation, email delivery, and even uptime.
At Host IT Smart, we believe that security comes first. That’s why we have implemented a smooth and quick KYC process. It protects not just us, but more importantly, you and your website.
So, while not all providers conduct KYC, those that do (like us) ensure you enjoy a safer and more trustworthy hosting environment.
When Do You Need to Complete KYC?
At Host IT Smart, the KYC process is triggered after you purchase a domain, hosting, or servers. Once your order is placed, you will receive an email from Digio with a secure link to complete your verification.
After placing an order, you will have 24 hours to complete the KYC process. If the process is not completed within this time, your services may be suspended.
What is Digio?
Now, the obvious doubt is: ‘What is Digio and why should I trust it?’
Here’s the answer:
Digio is an Application Service Provider (ASP) licensed by the Reserve Bank of India (RBI) as a Payment Aggregator (PA) that offers a simple platform providing for both digital (Aadhaar eSign, USB DSC, Document Signer Certificate) and electronic signatures as a platform for the KYC process.
It’s not just used by Host IT Smart, but leading banks, insurance companies, and fintech brands in India also rely on Digio to verify their customers.
So, if you see an email from Digio after your purchase, don’t worry, it’s legit, safe, and the fastest way to complete your KYC with Host IT Smart.
How to Complete Your KYC with Digio (Step-by-Step)
Here’s how simple the process is:
➢ Check Your Email
After your purchase, look for an email from Digio with the subject related to KYC Verification.
➢ Click the Secure Link
The email will contain a unique link that takes you to the Digio platform.
➢ Enter Your Aadhaar Details
Add your Aadhar number and authenticate it using the OTP sent to your registered mobile number. Please ensure that your mobile number is linked to your Aadhaar, as OTP verification is required.
➢ Complete the Process
Once verified, your KYC is done, and your hosting services will remain fully active.
For Users Outside of India
For customers outside India, a selfie with geotagging and liveness detection, along with a valid passport, will be accepted as proof of identity.
Here's the process for outside of India:
➔ Selfie with geotagging and liveness detection: Users are required to provide a selfie photograph while holding their passport for verification.
➔ Passport as Identification: For customers outside India, a passport is the only accepted form of identification. A scanned or digital copy of the passport is required for identity verification.
How Long Does it Take to be KYC Verified?
Once we receive your order, our Compliance team will review your details and contact you using the information you provided. Please respond promptly to any communication from our team to avoid delays. Your quick cooperation will help us complete the verification process smoothly and without unnecessary delays.
What Happens If You Don’t Complete KYC?
Skipping KYC is not an option. Here’s what you should know:
- Your account may face restrictions.
- Services may get suspended.
- Refunds will not be issued if KYC is not completed.
So, it’s always better to complete the process right away!
Is My Submitted Data Safe at Host IT Smart?
Absolutely! Security is our top priority!
➢ Verification through Digio only
We don’t handle or manually check your Aadhaar card. The entire process is completed securely on Digio, which is a government-approved digital KYC platform.
➢ Used Only for Verification
Your details are never used for marketing, sales, or any other activity. The sole purpose of collecting them is to confirm that you’re the genuine account holder.
In short, your data stays private and secure, and is only used for identity verification.
Conclusion
KYC verification at Host IT Smart is not just a formality; it’s a crucial step to protect your account, your domain, and your online presence. While it may feel like an extra task at first, it ensures that only genuine users get access to hosting services, making the environment safer for everyone.
With a quick, simple, and fully secure process powered by Digio, you can complete your KYC in just a few minutes and continue enjoying hassle-free hosting.
You have to think of it as your digital security shield, one small step today that keeps your website or any online project safe, compliant, and worry-free tomorrow.
